Privacy Policy


At ZYZ Homes, we are committed to protecting the privacy and security of the personal information of our clients, both corporate and leisure, who use our short-term rental services.


1. Information We Collect
We collect only the information necessary for the proper provision of our services, which may include: full name, identification document, contact details (phone number and email), company information (in the case of corporate clients), and any data required by applicable regulations.


2. Purpose of Data Use
The information collected will be used exclusively for the following purposes:

  • To ensure security in the buildings where the rented apartments are located.
  • To maintain effective communication with guests before, during, and after their stay.
  • To comply with applicable legal and tax obligations.


3. Data Protection
We implement appropriate technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure.


4. Information Sharing
Our clients’ personal information is not sold, rented, or shared with third parties. It may only be shared with:

  • Entities authorized by law.
  • Building management, exclusively for access control and security purposes.
  • Competent authorities, when required in accordance with applicable regulations.



5. Data Retention
Personal data will be retained only for as long as necessary to fulfill the purposes described above and to comply with applicable legal obligations.


6. User Rights
Clients may request access to, correction, or deletion of their personal data at any time, as well as make inquiries regarding its use, by contacting us through the company’s official channels.


7. Changes to This Policy
We reserve the right to update this Privacy Policy at any time in order to adapt it to legal changes or improvements in our processes.


By using our services, you agree to the terms set forth in this Privacy Policy.